ANZCA Zoom Toward the Future of Conferencing
The Australian and New Zealand College of Anaesthetists (ANZCA) is responsible for the education, training and assessment of medical professionals in the specialty fields of anaesthesia, perioperative medicine and pain medicine. ANZCA maintains the governing standards of practice in these specialities across Australia and New Zealand.
In 2019, ANZCA planned and budgeted for a new conferencing system, turning to IComm – a leading Unified Communications provider who deployed Zoom as a collaboration platform across the entire organisation. IComm then partnered with Converged Technology to design and implement an integrated Zoom Room solution across various meeting spaces throughout the ANZCA offices — encompassing small huddle spaces up to complex, fully integrated auditoriums.
Previously, ANZCA had legacy video conferencing technology that couldn’t join Zoom meetings. Though with ANZCA settling on Zoom as their collaboration solution, they also required their meeting room equipment and systems to remain capable of connection with alternate meeting types, including Microsoft Teams and WebEx.
The Melbourne Council Chambers room is the feature space at ANZCA House, on St Kilda Road Melbourne. With the main objectives calling for an update to both the acoustics and lighting within the space, a notable priority was placed on resolving those requirements as part of the upgrade.
Many of the larger meeting spaces throughout the regional office sites also had bespoke requirements, such as; room combine and overflow, multiple screens, wireless microphones, flexible tables and presentation position and multi-cameras. In addressing the business needs and meeting room functionality, our resulting solutions needed to remain intuitive and simple to use.
To create an ANZCA integrated meeting room solution that was Zoom centric, yet capable of supporting additional meeting types.
In recognising many of the larger meeting spaces required bespoke modifications — that couldn't be met with out-of-the-box solutions — we'd strive for user simplicity at the forefront of our implementations. We'd also attempt to utilise existing AV equipment fit-for-purpose, reusing and integrating it into the overall solution.
As for The Melbourne Council Chambers room, we'd look to complete a significant acoustic overhaul, alongside a custom-designed lighting solution, all expertly optimised for the new conferencing equipment.
We worked closely with ANZCA to capture all their technology requirements, ensuring the new AV system would achieve all desired outcomes. From there, amid a pandemic, we effectively delivered the comprehensive project swiftly across five physical states and two countries.
We integrated a series of Zoom Rooms solutions for the multiple meeting spaces, consisting of Poly Studio X50 units in the smaller rooms, Poly G7500 in the medium-sized zooms and Windows-based Zoom Rooms in the larger integrated meeting spaces. These elements were then supported by touch-enabled displays from LG to support Zoom based whiteboarding. To support audiovisual integration in larger meeting spaces, we also implemented a custom touch panel design utilising Crestron and the Zoom Room API (ZR-CSAPI).
We delivered a native Zoom Room solution running on a mix Poly in the smaller rooms, providing a fantastic experience at a reasonable price point.
A Barco ClickShare was deployed in all rooms, providing best-in-class wireless presentation and supporting all Windows, Mac and smartphone connectivity.
Each of the larger rooms had a series of bespoke specifications we had to meet — to render a successful project delivery.
- Flexible tables
- Room combine and separate
- Roaming and fixed presenter positions
- Video recording capabilities
- Multiple display types
- Multiple camera views
- Zoom based whiteboarding
- Lighting and blind control
- SIP registration into legacy VOIP platform to provide telephony
A Zoom centric control system control GUI was developed for the project to ensure the system was user friendly and straightforward for staff to operate.
This feature included:
- A Crestron control system utilising the Zoom Room API (ZR-CSAPI)
- Familiar Zoom UI with same iconography and styling as the native Zoom Room GUI
- A control panel delivered wirelessly via iPad
- The ability to deliver seamless audiovisual control of in-room equipment — such as displays, source selection, wireless microphones, lighting and blinds
- The ability to recall different room pre-sets to support different meeting types conducted within the larger spaces — providing automatic recall of varying camera, microphone and audio defaults.
Several Shure MXA910 ceiling microphones and SLXD wireless microphones were introduced to provide the best possible audio coverage, while supporting flexible presentation scenarios.
Lumens VC-A50P cameras were utilised, with IP feeds distributed via NDI over the network and decoded by Corsair NDI to HDMI adapters into the Zoom Room solution – ensuring maximum flexibility and scalability.
Importantly, several Bring-Your-Own-Device (BYOD) capabilities were included in the setup, through a combination of Vaddio AV Bridge Mini and the inherent connectivity with the Poly Studio X50 and G7500 codecs. In addition, Extron SMP-351 devices were also utilised in the larger spaces to support hardware-based video recording capabilities, complementing the capabilities provided natively within the Zoom conferencing system.
For the Melbourne Council Room, we designed and engineered an acoustic treatment solution specifically for the space to elevate sound quality, ensuring the highest level of acoustic performance. Developed in conjunction with the client and aligned with their corporate style guide, we introduced a combination of Megasorber FM velvet-coated, sound-absorbing panels — all met with a warm reception from the client. With installation to the most exacting and meticulous standards, the resulting upgrades looked and sounded incredible.
ANZCA were also looking for notable improvements in lighting within the Melbourne Council Room, to complement the new system and improve the video conferencing experience. As such, we commissioned the design and production of a custom suspended LED ring with up and down lighting, specifically optimised for video conferencing. The upgraded lighting radically improved the total video conferencing experience, and advanced the success of the 2 x Poly EagleEye Director II cameras, whose performance were heavily impacted by ambient light levels in the room.
The Melbourne Council Room also consisted of a large triangular boardroom table, whereby staff members would sit on all three sides. With the active speaker required to be always visible within any video conferences, we designed a custom camera solution comprising 2 x Poly EagleEye Director II cameras configured in cascading mode. This pair of cameras installed on opposite sides of the room allowed for active speaker tracking of the entire boardroom table, no matter where the person speaking is located – providing an elevated experience for remote meeting participants.
We worked closely with the client’s IT staff to ensure all systems were reliably integrated onto the client’s network, with considerations for both network-based audio and video data.
ZOOM ROOM GUI
TECHNICAL SOLUTION OVERVIEW